We state that our size guide is quite accurate, but if you’re in doubt, please contact our team.

All our products come with free Express or Registered Post shipping, subject to the purchase value.

Our limited editions are made to order, resulting in a unique and thorough production process. Therefore, delivery times vary from 15 to 20 business days for most items, and 30 business days for the suits and jackets collection, due to the complexity of the production process. Please take our production times into account before finalizing your purchase, as we cannot shorten the production time for urgent requests.

Yes.

Due to the personalized nature of made-to-measure and custom order products, we cannot accept returns. In the event of a manufacturing defect, we may send a new product upon receipt and proof of the defective product.

Yes, Send us an email with the order number to request the gift-wrapping or write it in the order description/notes at the time of purchase.

A credit card can be blocked for several reasons:

• Buy something in a different location to your home area
• Purchase an expensive item

Banks may also automatically block your payment as it is being used in a different country. If you have had problems with your card, you can contact us using the contact form in our chat. Please provide your name and we will send you a payment link option.

Our team is always available via our contact form button, with a response time of one to two business days.